October 4, 2020
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Scaling Customer Service Operations in the 21st Century while Maintaining a High Touch Customer Experience Model
By Alessio MauroWhat is a CS Operations Team and Why You Should Care About Having One Before It's too Late It’s nice to finally see a broad stroke of industries taking baby steps towards understanding the untapped potential of a properly designed...
June 17, 2018
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Mindfully Manifest Abundance – Invest In Your NOW
By Alessio MauroIn today's rapidly growing information age, the need to strengthen ones ability to stay focused and attentive couldn’t be...
June 10, 2018
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Alchemy 101: Think it, Write it, Do it – How to Achieve Goals
By Alessio MauroSetting goals let alone even starting one can feel like an overwhelming undertaking. "Where do I start? I don't...